Real people answer, not bots
If you get stuck, WhatsApp us
From setup to courier keys, SMS templates to label printing — anything. 9 am to 10 pm.
To open a ticket you log in once — then you don't have to type your name and number again, and your past tickets stay in one place.
Help with setup
Installing the plugin, the wizard, connecting your phone, entering courier keys — if you get stuck anywhere, send a screenshot and we will look and tell you what to do.
Technical problems
If something isn't working, write exactly what is happening — which order, which screen, what message it shows. With that, the answer comes much faster.
Licence and billing
Need to change your domain or your plan, or want a refund — you can change the domain yourself once a month; for the rest, just tell us.
Feature requests
Missing something you need? Tell us. Which courier, which report, which SMS — what shop owners ask for most gets built first. What's coming next is on the same page.