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31 videos · all in Bangla

Watch and learn — from setup to every feature

Each video teaches one task, in a few minutes. Watch just the one you need — no need to start from the beginning.

Meta Conversions API setup: the video hasn't been recorded yet — until then, you can read the written guide instead. Where to find the pixel ID and token, when the sale is reported to Meta, and what went through and what didn't — it's all written step by step.

1 On computer — order desk

1 A full tour of the order desk

Tabs, search by name, number or order number, advanced filters, products and quantities right in the row, changing the status of many orders at once — the whole computer desk in one video. Plus fraud check, courier booking, labels and invoices.

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2 On computer — plugin setup

2 Installing the plugin and the licence key

Getting the plugin zip and licence key from your account, uploading and activating it in WordPress, pasting the key for the green tick — from zero to running.

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3 Order status setup

How your shop's statuses become tabs on the desk — Processing, Confirmed, Ready, In transit — and deciding once which one means which step.

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4 SMS feature — send SMS easily

Switch on the SMS that goes to the customer's phone on order confirmation or payment, and write it your own way.

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3 On computer — courier and packing

5 Courier features at a glance

Which couriers you can connect, booking from an order, labels and tracking — all in one go, then a video for each courier.

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6 Steadfast courier integration

Enter the API key in courier settings, then book from an order with one tap — the consignment number fills itself in.

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7 Pathao courier integration

Connect your merchant account, book by picking city → zone → area, and track in the same place.

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8 CarryBee courier integration

From entering the account keys to booking with the order's own address — labels and tracking in one panel.

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9 Printing labels and invoices

Select on the desk to print courier labels, A4/A5 invoices and packing lists — match the size and printer once and it's the same on every phone.

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4 On computer — order protection

10 Incomplete order follow-up

Customers who stop at checkout are saved — who, what, for how much; win them back by SMS from a separate tab on the desk.

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5 App home screen

11 What you see when you open the app

Today's order and item counts, with one-tap actions below — new order, what to pack, fraud check, stock, reports, alerts.

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12 How many orders in each status

New, confirmed, ready, shipped, delivered, returned — each count right on the home screen, and tap any one to see that list.

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6 Taking orders in the app

13 Paste a message and the form fills itself

Copy a Messenger message and paste it into a new order — name, number and address fill in on their own; you just add the product.

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14 Fraud check before you pick up the phone

Type the number to see Pathao, Steadfast, RedX and CarryBee records plus your own shop's cancelled orders — know beforehand whether to take the order.

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15 Blacklist — with a reason

Blacklist customers who keep returning parcels, with the reason written down; a warning shows up whenever a new order comes from that number.

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16 Duplicate orders and risk badges

Flags a repeat order from the same number within seven days; green, yellow, red — you know who you're talking to before you call.

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17 Order edit — quantity, delivery charge, discount or price

Give a discount and the original price stays, with the discount recorded; change the price and that becomes the real price. Change the quantity and stock adjusts itself.

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18 Refund records — full or partial, with stock returned

The customer got money back — in full or in part, recorded with a reason; say whether the product came back to the warehouse and stock adjusts itself.

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7 Courier in the app

19 One-tap booking on Steadfast, then the label

Send to courier from a confirmed order — COD, weight and note already filled in; the consignment number fills itself in, then you get the label PDF from that same order.

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20 Select and book many at once

Select ten orders and send them to the courier with one tap — a separate result for each; orders already booked don't go again, so no fear of sending twice.

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21 Clear the consignment and send again

If a parcel is cancelled, edit or clear the order's old consignment number, then book it again.

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8 Stock in the app

22 Stock — four numbers, not one

How many in the warehouse, how many reserved for orders, how many on the way with the courier — and how many are really left to sell. All four for each product.

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23 Stock in, stock out, stock count

Goods arrived, something got damaged, the count came out different — three buttons for three reasons; who changed how much and when is written in the ledger below.

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24 Low-stock alerts and the whole warehouse at a glance

A push on your phone before it runs out — just set a limit in Stock Watch; plus how many products, how many pieces and how much stock at cost price, on one page.

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9 Packing and reports in the app

25 What to pack today — the picking list

Phone in hand in the warehouse: how many of each product, for how many orders — once every morning.

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26 How many went to courier each day

Pick a stage and count by day — sent to courier, delivered, returned, partial; change the stage in the seven-day report and the numbers change.

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27 Returns report — which product is eating your money

Next to each product: how many went out, arrived, came back, and how much money was returned — a red mark when returns run high; stop the ad or change the price, you decide from here.

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28 Campaign report — which ad actually brought deliveries

Each order carries its campaign; the count is by delivery, not by order, with returns taken out — which ad is really working.

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10 Messaging customers

29 Sending the order SMS on WhatsApp

The same text that goes out by SMS for an order, sent on WhatsApp instead — at no cost, in one tap.

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30 WhatsApp message straight from the order

Open the order and message the customer on WhatsApp — no typing the number, right from the app.

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31 WhatsApp templates — asking to confirm, asking for an advance

What you type forty times a day becomes a template — order number, product and amount fill in on their own; that number's success rate sits on top.

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